Service & support

   Help when you need it.  
 

WORLD4YOU offers its customers outstanding support.
We attribute utmost importance to competent advice and rapid response times.

 

We are not just your provider – we are your partner!

 World4You premium service  

No need to wait.

Rapid response

Our team will process your enquiry with utmost
speed & competence – and has done for 20 years.

 

Call our hotline!  Support Hotline

Expert help and advice!

 

Customer service: +43 732 93035

Fax: +43 732 93035 10

Send us an email!  Email inquiry

Short response times!

 

General: office@world4you.com

Technical support: support@world4you.com

Billing: billing@world4you.com

The cloud is included in all hosting packages for free.

Call our hotline!  Support Hotline

Expert help and advice!

 

Customer service: +43 732 93035

Fax: +43 732 93035 10

Send us an email!  Email inquiry

Short response times!

 

General: office@world4you.com

Technical support: support@world4you.com

Billing: billing@world4you.com

Frequently asked questions and answers  FAQ

Frequently asked questions and answers.

 

Manual & forum  Manuals

Manuals and instructions can be found here.

Payment methods   Payment methods

Information about payment of all World4You services.

Frequently asked questions and answers  FAQ

Frequently asked questions and answers.

 

Manual & forum  Manuals & forum

Manuals and instructions can be found here.

Payment methods   Payment methods

Information about payment of all World4You services.

 

130x130-w4y-faq-icon-2

Do you need help? In our FAQs, we answer the most frequently asked questions of our customers.

Open FAQs

Frequently asked questions about World4You Support
  • The best and most efficient way for us to process your inquiry is via email or ticket. All options can be found on our website.

     

    If you are already a World4You customer, please open a new ticket at my.world4you.com under Help / Support > Contact Helpdesk. We will then process your inquiry as soon as possible. At the same time, we can ensure that we have all the information needed to deal with your problem quickly and efficiently.

     

    We ask you to select only one contact method for your request. Multiple inquiries across multiple channels can result in delays in our processing, as this increases internal organization and communication overhead.
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  • Our general contact address for technical questions is support@world4you.com.

     

    If you are already a World4You customer, please open a new ticket at my.world4you.com under Help / Support > Contact Helpdesk. That way, we can make sure to be able to take a closer look at your request.

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  • Yes. We offer our Priority Support. Faster response times (including on weekends within 24 hours), as well as free restores and callbacks characterise our exclusive World4You Priority Support. You can order it at my.world4you.com under Help / Support > Priority Support.
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  • If you contact World4You Support, please have your customer ID number and (for billing enquiries) your invoice ID ready. That way, we can ensure the most efficient processing of your request. If you have lost your customer ID, we will need the name of your domain.
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  • In our product overview you will find an overview of the available packages and services. If you don't know which package is the right fit for your needs, our support is ready and available to answer your questions! You can switch between packages, allowing you to react flexibly to your current requirements at any time.
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  • Our general contact address for billing inquiries is billing@world4you.com.

     

    If you are already a World4You customer, please open a new ticket at my.world4you.com under Help / Support > Contact Helpdesk. That way, we can make sure to be able to take a closer look at your request.

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