Service & support
Help when you need it.
WORLD4YOU offers its customers outstanding support.
We attribute utmost importance to competent advice and rapid response times.
We are not just your provider – we are your partner!
No need to wait.
Our team will process your enquiry with utmost
Frequently asked questions about World4You Support
What's the best way to reach out to customer support?
The best and most efficient way for us to process your inquiry is via email or ticket. All options can be found on our website.
If you are already a World4You customer, please open a new ticket at my.world4you.com under Help / Support > Contact Helpdesk. We will then process your inquiry as soon as possible. At the same time, we can ensure that we have all the information needed to deal with your problem quickly and efficiently.We ask you to select only one contact method for your request. Multiple inquiries across multiple channels can result in delays in our processing, as this increases internal organization and communication overhead.
Who can I contact for technical questions?
Is there a way to get even faster support?
What information should I have available when I call World4You Support?If you contact World4You Support, please have your customer ID number and (for billing enquiries) your invoice ID ready. That way, we can ensure the most efficient processing of your request. If you have lost your customer ID, we will need the name of your domain.
Which is the best hosting package for me?In our product overview you will find an overview of the available packages and services. If you don't know which package is the right fit for your needs, our support is ready and available to answer your questions! You can switch between packages, allowing you to react flexibly to your current requirements at any time.
I have questions about my invoice. How can I get help?