With Easy.Install, you can install complete software packages at my.world4you.com, such as online shops, blogs or CMS systems on your server. In this section, you will find answers to your questions which might arise during the installation of our software.
In which packages is Easy.Install included?
How much does Easy.Install cost?Print articleNothing. Easy.Install is included in all domain server packages (except Basic) as an additional feature for free.
How can I update my website via Easy.Install?
I received the error message similar to "The following files already exist in the destination directory". What do I have to do?Print article Do you need help? ✖︎
This error occurs if you want to install an Easy.Install module in a directory in which files with the same file name already exist. A security feature in Easy.Install prevents overwriting existing files. You must delete the existing files or choose a different destination directory.Always choose an empty directory for the installation to avoid using the same file names.
I get the error "Fatal error. Allowed memory size ...". What can I do?Print article
This article is about the following error message. The one you see may be slightly different:Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 32 bytes) in /home/....../web/t3lib/class.t3lib_div.php on line 2285
Some templates, for example TemplaVoila for Typo3, have an above-average PHP memory limit. You can increase it for free by 25% at my.world4you.com under Webspace > Settings. If this increase is not sufficient, we recommend upgrading to a more powerful Domainserver package under Webspace > Package Change.
Does the CMS Drupal work at World4You?
How can I set up a guestbook on my website?
How do I update Wordpress?Print article
In order to update WordPress, you must log in to the administration area (for example, www.beispielwebsite.at/wp-admin).If you have installed Wordpress via Easy.Install from World4You, you have received the login credentials via email.
Now copy the characters from the captcha picture. Captchas are used as a security measure to detect and block automated software.If your Wordpress version is outdated, then you will be notified directly on the start page. To start the installation of the latest version, click on Update now.In the next step, click Update Now again and the installation process will start immediately.If important security updates are subsequently available, Wordpress usually installs them on its own.A progress page will now open, showing you when the installation is complete.If the updates were successful, you will no longer see any update notifications in your dashboard.
How do I change the email address in Wordpress?Print article
1. Changing the email address of your Wordpress installation
To change the email address in your Wordpress installation, you must first change the email address that being used for administrative purposes. Log in to the administration area of Wordpress and click Settings in the left menu. Now a page opens with the settings of your Wordpress installation. Here you can replace your old email address with your current one in the E-mail address field. Confirm the changes by clicking Save Changes at the end of the displayed page.
2. Changing the email address of your Wordpress user accounts
After that, you can change the email address of your user account. Click Users in the left menu. You will then receive an overview of all available users. Select your user account from this list by clicking on the user name. In the example below, you see an installation with only one user account.After the user account is selected, all settings for that account will be displayed. Now scroll down the page until you reach E-Mail (required). Enter your new email address in this field. Then confirm the changes by clicking Update Profile at the bottom of the page.
3. Changing the email address of your installed Wordpress plugins
Finally, your new email address must also be entered in all plugins. In the standard Easy.Install installation, the plugin WP Updates Notifier is automatically included. This plugin will notify you via email about obsolete plugin versions in your Wordpress installation so you can update them promptly. Click Settings under the desired plugin.Once you have clicked the WP Updates Notifier the settings page for this plugin opens. Change your email address here as well and confirm the changes by clicking Save Changes at the bottom of the page.If you have several plugins with an email notification installed, repeat the last 2 steps for these plugins.
How can I configure the WP Updates Notifier?Print article
The Wordpress Updates Notifier ensures that the administrator is notified about necessary Wordpress core, plugin and theme updates.
This behaviour can be configured in the Wordpress backend (Example: http://www.beispielwebsite.at/wordpress/wp-admin/) under Settings > Updates Notifier in the field Notify email to.Here you can, for example, set your web designer or administrator as the recipient of the notification emails so that they can take care of the updates. Alternatively, it is also possible to disable the plugin completely. However, we do not recommend this since outdated versions of Wordpress are considered a simple target for hacker attacks and therefore not safe.
How can I use two-factor authentication to log into my.world4you.com with the World4You app?Print article Do you need help? ✖︎The two-factor authentication contributes significantly to the security against foreign access, since a time-dependent numeric code is required in addition to the password at login. This code can be generated by the World4You app. The World4You app is officially available for Android and iOS.
To create a new entry, open the World4You App on your smartphone. Click the key icon in the app to scan the QR code afterwards. Thus, the respective device is coupled to your account and can now generate the token, which is used to securely log into your control panel.The token is a 6-digit code and is valid for 30 seconds after which it expires and a new one is being created immediately.
If your smartphone has problems to scan the QR code, you can also use the Secret Key. This key code is displayed below the QR code. Finally, register the token in the control panel below the QR code and confirm the activation.The app is compatible with the free Time-Based One-Time (TOTP) standard and does not require login or registration. Of course, it also works offline and can also be used for Facebook, Gmail, Dropbox and many other services for account protection. There are other applications for your Windows phone, such as the Authenticator provided by Microsoft.
How do I activate two-factor authentication in Wordpress?Print articleTo enable two-factor authentication for Wordpress, log in to the administration area of Wordpress. Then select the link Plugins > Installed Plugins.Then find the plugin named Google Authenticator and click Activate.After the plugin has been activated, it must be individually activated for the desired user account. To do this, switch to the user menu by hovering over the link User and then clicking All Users.In the following menu you will find a list of all users. Click the user name for which you want to enable two-factor authentication.Then scroll down until you see Google Authenticator Settings. Here you can enable two-factor authentication for the user and display the QR code. The QR code can be scanned with your smartphone by using the World4You App, which automatically detects the required data.Once the settings have been made, scroll down to the bottom of the page and click the Update profile button.
How do I update Joomla?Print article
In order to be able to update your Joomla, you must first log in to the administration area (our example: http://www.beispielwebsite.at/joomla/administrator/If you have installed Joomla via Easy.Install from World4You, then your login credentials have been sent to you by email.Here you can see which version you have installed and which one is available. By clicking on Install The Update, you can start the update process. Please note that you can only automatically update to the next possible version.As you can see in the image below, Joomla only allows you to update to the next version, which means that you will have to perform multiple updates until you have installed the newest version.
Once you have started the installation, you will see how far the process has progressed.Do not leave the page during this process. Also, when the process has reached 100%, you have to wait until the next page loads automatically.In addition to the main components of Joomla, there are extensions that need to be updated as well. If updates are available, this will also be displayed on the start page. Click on Show updates to get to the overview page of the extensions.On the overview page, select all extensions that you would like to update. Then click Update on the command line.The update process will then start automatically in the background. Do not leave the page and wait for the process to complete. Once the update process is successfully finished, you will be informed that no updates are available. This completes the update process.
Why do I get an Internal Server Error after enabling search engine optimised URLs in Joomla?Print article
The correct process for enabling SEF (search engine friendly) URLs is as follows:
- Enable SEF URLs in Joomla
- Enable MOD_REWRITE in Joomla
- Rename htaccess.txt on your webspace to .htaccess
If you subsequently receive an Internal Server Error, this is due to an illegal command in the .htaccess file. To solve this problem, please follow these steps:
- Open the .htaccess file with an editor of your choice and search for the entry:
- Put a # in front of it, this will mark the entry as a comment. Alternatively delete the entry completely from this file. It should look like this afterwards:
The website should then be accessible with SEF URLs without problems.
How do I update Typo3?Print article
To be able to update your Typo3, you must first log in to your administration area (example: https://www.beispielwebsite.at/typo3/typo3/).If you have installed Typo3 via Easy.Install from World4You then you have received your login credentials via email.To check if you are using an outdated version of Typo3, you must first switch to the installation tools. In the left pane, click on Installation and then on Enable Install Tool.To unlock the installation tools, you will need to re-enter your password and then click Login.Now you will see the installation tools. Scroll down this page until you reach the Core update section. There you can use the button Check for core updates to check if a new version is available.If a new version is available, it will be highlighted in yellow. In addition, the button Update now appears. Click that button to start the installation process.While the installation process is running, do not change the page or close the browser. Typo3 updates the information of the process continuously. Only when the text Please reload your browser is displayed, you can continue working.
How can I manually update Typo3?Print articleUnfortunately, Typo3 does not show directly in the admin area, if you have an outdated version installed. To find out if you are working with the latest version, click Log in the left menu and then select Status report. If the version is out of date, this will be displayed in red.Then go to the Typo3 homepage at http://typo3.org/download and start the download for the latest version. Once the download is complete, you must upload the .zip file to the installation directory of your Typo3 via FTP.The following image shows an example of where the file was uploaded.
Now you are in the root directory of your web host. You can now display and switch directories with the following commands:
ls- Allows you to view the directory contents (files and folders).
ll- Same as ls, just more information.
cd XXX- This allows you to switch to a directory (enter the folder name instead of XXX)
cd ..- This will allow you to switch to the parent directory.
unzip XXX- Unpack zip-files (swap XXX with the name of the zip-file).
rm -rf XXX- Delete files (swap XXX with the file you want to delete).
ln -s XXX YYY- This will allow you to create symlinks (specify the path for XXX, enter the link name for YYY).
First, navigate to the directory in which you have installed Typo3.
lslets you see where you are. If you are in the right directory, you can unpack the zip file with
unzip.This command may take several minutes. Wait for the process to complete and do not change or close the window.
Once the zip file has been unzipped, this will be indicated by a new folder.
unzip typo3_src-8.7.3.zipTo copy, press Ctrl + CCopied to clipboard
After the new files have been uploaded and unpacked, the symlinks still need to be replaced:
As your last step, you have to clear the cache. To do this, go to the Install Tool and click Clear all Cache.In the administration area, you can now check again whether the version is up-to-date. If the version number is highlighted green, then the update was successful and you are using the latest version of Typo3.
- First, the obsolete symlink must be deleted.
rm -rf typo3_src
- Then you can create the new symlink. Instead of XXX, you must enter the folder name that contains the current Typo3.
ln -s XXX typo3_src
- Use the
llcommand to verify that the symlink was created correctly.
- After these commands, you can deactivate the terminal again.
Why do I get a 500 Internal Server Error on Typo3?Print articleSome versions of Typo3 are not compatible with new PHP versions and can therefore produce error messages in the form of Internal Server Errors. In order to avoid such compatibility problems, we recommend an update to the latest officially available Typo3 version or a reinstallation at my.world4you.com under Easy.Install > Install.
How can I create a cron job for the Typo3 scheduler?Print article
In the Typo3 extension overview, the already provided Scheduler must be activated under Extensions.To find this extension faster, enter the term scheduler in the search box above the extension list.In addition to the Scheduler, the Scheduler HTTP extension must also be installed and activated. To do this, click on Add extensions and enter the term Scheduler HTTP in the search field. Then you can start the installation by clicking on the icon under Actions.Now also activate the extension Scheduler HTTP.In the extension settings of Scheduler HTTP, the World4You cron job server IPs must be entered. The value for basic.accessList should be
184.108.40.206, 220.127.116.11(wildcards can also be used here to unlock complete IP networks) and basic.execManual must also be set to active:Once these settings have been made, a cron job can be created at my.world4you.com under Webspace > Cron Jobs for the address http://examplewebsite.com/<Typo3-Directory>/index.php?eID=scheduler_http. Further information can be found on the developer page of the Scheduler HTTP extension: https://docs.typo3.org/typo3cms/extensions/scheduler_http/In the Typo3 backend, you can create your desired cron jobs under Scheduler.
How do I enable two-factor authentication in Virtuemart?
How do I enable two-factor authentication in Joomla?Print articleTo enable two-factor authentication for Joomla, log in to the admin area of Joomla. Then move the mouse over the Plugin Manager link and select Plugins.Once the list of plugins is displayed look for the plugin Two Factor Authentication - Google Authenticator. If the plugin does not immediately appear on the first page, you can browse through the pages using the controls below the plugin list. Once you have found the entry, activate the plugin by clicking on the button to the left of the plugin name. As soon as a green check mark appears next to the name, the plugin is activated.After selecting the Google Authenticator pick up your smartphone and open the World4You App. Add a new token and then scan the QR code that is displayed on the website.The app automatically detects the settings displayed above the QR code and generates new codes continuously. Finally, you must enter one of these numerical codes in the third step under Security Code and then click Save.
Which Easy.Installs does the World4You app support?Print article Do you need help? ✖︎
The following Easy.Installs can be secured with the free World4You App with a two-factor authentication (by clicking on the Info links, you will find detailed explanations about how the activation works for each system):Using two-factor authentication, Easy.Install admin accesses can be backed up with an additional, time-dependent code. This code is displayed in a smartphone app and changes every 30 seconds. As a result, even if your username/password are being stolen, your CMS accounts are safe.
How can I configure SMTP in Moodle?Print article
In Moodle, the email sender usually has to be overwritten again, especially if external email addresses are entered in the user profile. Otherwise, some SMTP servers refuse to accept it. Here it comes to the following (or comparable) error message:Invalid authentication (you can only send from @<domain> or its aliases)
To fix this problem, the support mail address must be adapted or reset.
1. Create SMTP settingsThe email address to be used must have been created and active at my.world4you.com under E-Mail & Exchange > Mail Administration. This is where the password can also be reset and the corresponding addresses and ports are listed.
Here you enter an World4You address. Click the admin name in the top right corner and then go to Settings > Website Administration > Server > Outgoing Emails.
2. Set Support Email
Here, a sender of the same domain from the SMTP settings must be set. It does not necessarily have to be the same user, so addresses such as moodle@ or noreply@ can be used. The registered support name can also be deleted; the default user is automatically used.
How can I configure a secure cron job in MoodlePrint article
Since Moodle 2.9, access to the cron script has been blocked for security reasons to prevent private data from being accessed by third parties. When running the cron script, one of the following errors is returned:Der Internetzugriff auf diese Seite wurde durch den Admin deaktiviert.Sorry, internet access to this page has been disabled by the administrator.
In order to continue running cron jobs, you must log in as an administrator, go to Settings > Site administration > Security > Site policies and deactivate the checkbox Cron execution via command line only. You also need to set a password under Cron password for remote access:This and other information can also be found in the English Moodle documentation, which is uploaded here: https://docs.moodle.org/30/en/Cron#The_web_based_Moodle_cron_command.
How can I install Composer?Print article
curl -LO https://getcomposer.org/composer.phar
You can then use the
lscommand to verify that Composer was downloaded correctly.
Composer can now be used with the following command:
php72 composer.phar -nphp72 stands for your PHP version, in this case PHP 7.2. If you are using a different version of PHP, adjust the command accordingly, e.g. php6 for PHP version 6.0. The -n parameter is used because the terminal does not allow currently running programs.
Please note that Composer commands can take longer and the terminal will not respond during load time. It is therefore advisable to wait a little bit after each step.
To delete Composer, all you need to do is remove the composer.phar file in your directory. The cache files of Composer are stored in the webroot directory under .composer and can also be deleted in this case.